Question 1

Is the book good for classrooms?

Accepted Answer

Yes. Many educators use the book to support social-emotional learning (SEL) and classroom conversations about:
trying new things
responding to mistakes
persistence
curiosity
treating ourselves and others with kindness

It works well for preschool through second grade.

Question 2

Do you offer bulk orders for schools and organizations?

Accepted Answer

Yes. Schools, organizations, and companies interested in classroom sets or bulk orders are welcome to reach out through the contact page.

Question 3

What age is the book best for?

Accepted Answer

It’s Okay Not to Know is designed for children ages 3–7, including preschool through early elementary.

Younger children enjoy the story and illustrations, while older children begin to understand the deeper idea about curiosity, learning, and how to respond when something feels hard.

Question 4

How long does it take to read aloud?

Accepted Answer

The story takes about five minutes to read aloud, which makes it a natural fit for bedtime, classroom story time, or short discussions about mistakes and learning.

Many parents and teachers find the conversation that follows can last even longer.

Question 5

Will young children understand the message?

Accepted Answer

Yes. Children immediately recognize the feeling of trying something and struggling with it.

They may not describe the idea in words right away, but they understand the experience Bink goes through.

As children grow, the message about curiosity and self-compassion becomes clearer. Many families find the story opens natural conversations about mistakes, persistence, and learning.

Question 6

Can I request a personalized inscription?

Accepted Answer

Yes. If you purchase the book through this website, Brenda can personally inscribe the book. Simply enter the name you would like included when adding the book to your cart.

Question 7

Can you ship outside of the United States?

Accepted Answer

Yes, we can arrange shipping for orders outside of the U.S. Please contact info@brendado.com with the number of books in your order. We'll email you of shipping options and estimated rates. Thanks!

Question 8

How can I cancel my order?

Accepted Answer

Once your order is submitted, you can request a cancellation by emailing info@brendado.com. Please include your order details:
Full name
Date of order
Order number

Note: We can not cancel any orders that have been shipped.

Question 9

What if I receive damaged, missing, or incorrect items?

Accepted Answer

Returns are only accepted for items that are missing or damaged upon your receipt.

Returns are only accepted for items purchased directly through Brendado.com. Or the official Brenda Do Books Amazon page. If your return is accepted, you can choose to receive:
Replacement of the missing or damaged books
Or a full refund for the missing or damaged books, minus the shipping costs

You can request a return by emailing info@brendado.com with your order number. Please include a brief description of the issue.

Note:  All returned items must be sent back through a traceable means (such as USPS Priority Mail Service or UPS Ground Service) within 30 days of the shipment date on the packing slip.

Question 10

Can I return an order?

Accepted Answer

Returns are only accepted for items that were damaged upon your receipt and purchased through brendado.com or the official Brenda Do Books Amazon page.

Questions parents and teachers often ask